MFA frequently asked questions
Documentation for Email users
- RSA: What is RSA and how to request a RSA token
- How to install an RSA token on an Android or iOS (iPad or iPhone) mobile device
- How to configure your email client to work with Exchange and use your RSA token to access email
- How to use Outlook Web Application (OWA)/Webmail (for those who do not want to use an email client installed on their device; also useful for former IMAP users)
Documentation for VPN users
- RSA: What is RSA and how to request a RSA token
- How to install an RSA token on an Android or iOS (iPad or iPhone) mobile device
- How to connect to Fermilab VPN using an RSA token or a Yubikey
- YubiKey Setup and Diagnostic Guide for Windows (for lab employees who also access financial or HR data via Citrix portal)
- YubiKey Setup and Diagnostic Guide for macOS (for lab employees who access financial or HR data via Citrix portal)
- Fermilab certificates for non-centrally managed Mac users (for Mac users whose machines are not managed by Fermilab technical support)
If you have questions for the project team, email mfa-questions at fnal dot gov.