Add Info to a Service Request

1. From "My Requests" table, select the request record that you want to add info to.

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2. Click "View", click the "Work Info" tab, and then click "Add Work Info".

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The Request Work Info dialog box appears:

3. Put in a one sentense summary in the "Summary" field.

4. Put in more details in the "Notes" field.

5. (Optionally) You can add an attachment.

6. Click "Save".