Current Issues (last updated: April 16, 2012)
1. 04/17/2012: New Mac Update Rules
Due to the recent Trojan viruses and malware that have affected the Mac OSX environment, we will begin deploying all required Mac software updates as they become available.
Who is affected: Those with centrally managed, Fermilab-owned Mac computers.
How the updates work: The Mac OSX and developer teams will test all updates. Once approved, each update will be released to the general OSX population. All updates that are seen on your computer will have already been approved, but most updates will install automatically without you needing to do anything.
Some of these updates may require a reboot of your computer. For such updates, a window will pop up with a warning asking you to click “OK” to reboot your system.
The system will reboot exactly ten minutes after you click OK, so if you are in the middle of work, do not click OK until you are ready. To prevent automatic system updates, you can update your Mac regularly yourself and reboot when convenient.
How to perform updates yourself:
1. Select "Apple" from the Menu bar.
2. Select "software update".
3. Check "updates required".
4. Click "install".
If you need further assistance, please submit a Service Desk ticket.
2. 1/30/2012: Safari 5.1.2 - update approved for install
This update affects Mac OS X v10.6.8 and OS X Lion v10.7.2. This update fixes the issue with safari 5.1 which caused Safari to crash when using the KCA certificates and prevented users from being able to log into FTL. However, FTL approvers who use Safari should NOT update. Approvers still have the option of using Remote Desktop to the FTL terminal Server. Instructions can be found here.
Note: This update requires a reboot to your system. Before installing this update, please back up your system.
To update:
1. Select "Apple" from the Menu bar.
2. Select "software update".
3. Check "updates required". Select "Safari 5.1.2 update".
4. Click "install".
3. 1/30/2012: Java 10.6 update 6 / lion update 1 - approved for install
This update affects Mac OS X v10.6.8 and OS X Lion v10.7.2. This update delivers improved compatibility, security and reliability by updating Java SE 6 to 1.6.0_29.
Note: This update requires a reboot to your system. Before installing this update, please back up your system.
To update:
1. Select "Apple" from the Menu bar.
2. Select "software update".
3. Check "updates required". Select "Java update".
4. Click "install".
4. 11/30/2011: OS X 10.7.2 Lion - update approved for install
This update affects OS X 10.7 (Lion).
This update includes many product updates including Kernel update in OS X Lion and Root Certificate updates.
Note: This update requires a reboot to your system. Before installing this update, please back up your system.
To update:
1. Select "Apple" from the Menu bar.
2. Select "software update".
3. Check "updates required". Select "Security Update 2011-006 update".
4. Click "install".
5. 11/30/2011: Apple Security Update 2011-006 - approved for install
This update affects Mac OS X 10.6 (Snow Leopard) and OS X 10.7 (Lion).
This update includes many product updates including Kernel update in OS X Lion and Root Certificate updates.
Note: This update requires a reboot to your system. Before installing this update, please back up your system.
To update:
1. Select "Apple" from the Menu bar.
2. Select "software update".
3. Check "updates required". Select "Security Update 2011-006 update".
4. Click "install".
6. 11/30/2011: Safari 5.1.1 - update approved for install
This update affects Mac OS X v10.6.8 and OS X Lion v10.7.2. This update fixes the issue with safari 5.1 which caused Safari to crash when using the KCA certificates and prevented users from being able to log into FTL. However, FTL approvers who use Safari should NOT update. Approvers still have the option of using Remote Desktop to the FTL terminal Server. Instructions can be found here.
Note: This update requires a reboot to your system. Before installing this update, please back up your system.
To update:
1. Select "Apple" from the Menu bar.
2. Select "software update".
3. Check "updates required". Select "Safari 5.11 update".
4. Click "install".
7. 9/9/2011: Apple Security Update 2011-005 update - approved for install. Click here for more information.
8. 7/11/2011: Mac OS X 10.7 Lion
Lion is now approved for use at Fermilab. Although it includes a number of enhancements, there are some things that don't work properly in the Fermilab environment. See known issues and workarounds.
9. 7/1/2011: Mac OS X 10.6.8 and Java for Mac OS X 10.6 update- approved for install.
Before installing this update, please back up your system.
To update:
1. Select "Apple" from the Menu bar.
2. Select "software update."
3. Check "updates required."
4. Click "install."
10. DO NOT download or install the MAC Defender (MacDefender.app) application for OS X that appears in search engine results. This is malware. Contact the Service Desk if you have any questions.
11. Office 2011 has been approved for install
12. How to install Remote Desktop Client for your Mac machine.
If you need further assistance, please contact the Service Desk at (630) 840-2345 or submit a Service Desk ticket.
|
Supported Applications
There are tons and tons of software that work on the Mac. Here is the link for officially Supported Software. If there is no link to download the software then it is licensed Software and you need to contact the service desk to request it.
Adium
Apple iChat (Contact Service Desk)
Apple Mail (Contact Service Desk)
Apple iWork (Contact Service Desk)
Cisco VPN Client (Contact Service Desk)
Firefox
Kerberos (latest Fermilab krb5.conf file)
Microsoft Office Including Entourage (Contact Service Desk)
Microsoft Remote Desktop Client
OpenAFS
QMX SMS (Contact Service Desk)
GetCert & RunGetCert
Sophos Anti Virus (Contact Service Desk)
Related Services
Apple Security Updates
Change Services Account Password
Change Gateway (smtp) Account Password
Change Kerberos Account Password
DOE Grid Certificates
Fermilab Computer Security
Fermilab Computing Policy
Fermilab Mac Users mailing List
Fermilab Apple Store (KCA certificate Required)
Hardware Support (Contact Service Desk)
KCA Certificates (see GetCert in Supported Applications)
OS X Leopard 10.5 Desktop and Laptop Baseline
pdf version doc Version
Software Update Service (Coming Soon)
Fermilab Standard Computers (includes mac laptops!)
Supported Resources
Fermilab Apple Store (KCA Certificate Required)
EPEAT information from Apple
EPEAT information from the EPEAT Site
Frequently Asked Questions
Q: Is my system 32 bit or 64 bit?
A: See this apple link to find out.
Q: Is Casper installed on my machine?
A: See this page to find out.
Q: How to connect to Fermilab VPN on an iOS device, e.g. iPhone or iPad?
A: The instructions are here.
Interesting Information
Who to Contact:
Web:servicedesk.fnal.gov
Phone: 630-840-2345
|
