|
Current Issues Date last updated November 5th, 2009
1. If you use your Mac desktop or laptop computer at Fermilab, you may need to update the client you use to obtain your KCA certificate by Thursday, Nov. 12.
A new KCA client package for Mac OS X has been prepared which includes the new client binaries along with an imported get-cert.sh script which should be more agile in finding browsers and stuffing the KCA certificate into Firefox. Also included is a AppleScript application to provide a click-able
icon to invoke a terminal window and run get-cert.
Instructions for updating your client are located here
On Monday, Nov. 16, Get Cert will automatically begin requesting certificates from a new server. The server is the device that looks at whether you have signed in with your Kerberos password and decides whether to grant your computer a certificate that will let other sites and programs
know who you are. If your client is not prepared to work with the new server, it will NOT be obtain a certificate, and you may lose access to sites and programs you need.
Instructions for updating your client are located here
Here is the Link to some Frequently Asked Questions as to Why the KCA Server is being changed.
This was mentioned in Fermilab Today in the In Brief Section.
If you are unsure if you need a KCA Certificate, check here
Please call the Service Desk at x2345 with further questions.
Thanks
The Mac Team
2. *Mac Snow Leopard support announcement*
The Computing Division has received several inquiries regarding the support of Mac OSX10.6 (Snow Leopard). The Division's Central Services for IT Department understands that there are a number of benefits to be gained by moving to OSX10.6; however, we want to ensure that this version of the operating system works with the major services we support—the Kerberos utilities, antivirus software, the laboratory’s Business Applications, etc. We are doing this work right now and will keep you posted regarding its status. Once we do begin supporting OSX10.6, we anticipate dropping support for OSX10.4 soon after so that we can concentrate our resources on supporting the new operating system releases.
There is a spreadsheet available that outlines which Mac applications are being tested with which operating system versions.
Thanks
The Mac Team
--
Please report any problems or issues with the software to the Computing Division Helpdesk (http://servicedesk.fnal.gov) .
|
|
Supported Applications
There are tons and tons of software that work on the Mac. Here is the link for officially Supported Software. If there is no link to download the software then it is a licensed Software and you need to contact the service desk to request it.
Adium
Apple iChat (Contact Service Desk)
Apple Mail (Contact Service Desk)
Apple iWork (Contact Service Desk)
Cisco VPN (Contact Service Desk)
Firefox
Kerberos (latest Fermilab Krb5.conf)
Microsoft Office Including Entourage (Contact Service Desk)
OpenAFS
QMX SMS (Contact Service Desk)
GetCert
RunGetCert
Sophos Anti Virus (Contact Service Desk) Configuration Document
Related Services
Apple Security Updates
Change Services Account Password
Change Gateway (smtp) Account Password
Change Kerberos Account Password
DOE Grid Certificates
Fermilab Computer Security
Fermilab Computing Policy
Fermilab Mac Users mailing List
Fermilab Apple Store (KCA certificate Required)
Hardware Support (Contact Service Desk to Open Ticket)
KCA Certificates
OSX Leopard 10.5 Desktop and Laptop Baseline
pdf version Doc Version
Software Update Service (Comming Soon)
Supported Resources
Fermilab Apple Store (KCA Certificate Required)
EPEAT information from Apple
From the EPEAT Site
Frequently Asked Questions
Q: Snow Leopard is out. Should I upgrade.
A: No. There are Several Fermi Applications including the show stopper KCA Certificates. You should go ahead and get your updrade Licenses whilst the Mac Team works on making the applications work.
Interesting Information
Who to Contact:
Web: servicedesk.fnal.gov
Phone: 630-840-2345
|
