IMAP Email Password Change

If you have not already done so, please change your password for your IMAP e-mail account by the new extended deadline at the end of the day on Tuesday, Sept. 22.

If you have not reset your password since Aug. 18, you must reset it - even if your password is already at least 10 characters long. If you do not reset your password, you will not be able to log on to your e-mail account and will need to contact the Service Desk to re-enable your account.

The password must be at least 10 characters in length to fulfill DOE password complexity requirements.

A strong password will include a combination of letters, symbols, and numbers. Your IMAP password should be different from the password you use to log onto your computer.

You do not need to change your SMTP password, a password your computer uses to send e-mail from your mail clients. But if you wish to change it, you can do so here: https://computing.fnal.gov/email/smtp-server/both-ch-mgw-password.html

 

What is the new IMAP email password rule?

The new IMAP email password must contain a minimum of 10 characters. A strong password will include a combination of letters, symbols and numbers. This password should be different from the password you use to log onto your computer.

 

How do I change my IMAP email password?

1. Click one of the links below to log in to your IMAP server through the web mail interface:

http://imapserver1.fnal.gov

http://imapserver2.fnal.gov

http://imapserver3.fnal.gov

 

2. Select "Options" tab at the top and then click on "Password" on the left.

 

 

3. Type your old and new passwords and click  "Change Password".

 

4. If your smart phone or email client, such as Outlook, Thunderbird, or Entourage, attempts to use your old password when you first read your email, you may see an error message or it may prompt you to change your password. For specific instructions related to each mail client, see below.

 

How do I change my IMAP password on my email client?

Windows:  Outlook, Outlook Express, Thunderbird

Mac: Apple Mail, Entourage

Linux: Thunderbird

Smart Phones: BlackBerry, iPhone, Windows Mobile 6

 

 

What if I forget my current IMAP email password?

Please contact Fermilab Service Desk at (630) 840-2345 to reset your password.

 

What if I also want to change my Email Gateway (SMTP) password?

If you would like to change you Email Gateway (SMTP) password as well, please use the form here:
https://computing.fnal.gov/email/smtp-server/both-ch-mgw-password.html

This is the password your email client uses to send emails.

 
Note: Jabber also uses SMTP password for user login. Click on the following links to find out how to change password for Jabber.

Windows: Pidgin

Mac: Adium, iChat

 

 

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Last updated by cdweb on 09/15/2009