Maintenance Contracts
One of the valuable services provided by Computing Division is the
administration of hardware maintenance and software licensing contracts
for computing equipment. The Contract Support Group assists many
Computing Division groups in the administration of their smaller
service agreements as well as the renewal of blanket orders.
In order to initiate a new service agreement, remove hardware or
software from a maintenance contract, or to change the level of service
for a system, Users must contact the Contract Support Group by
submitting an on-line CDMAINT REGISTRATION FORM or by sending email to CDMAINT@fnal.gov. General inquiries may also be sent to CDMAINT@fnal.gov.
Following is the current list of major vendor agreements administered.
If your group, project, or experiment participates in or relies on any
of these agreements please read the information published in this
section.
- DecisionOne -- Contract & Support Highlights
- SUN, HP (Compaq, DEC), Server, Workstation, Desktop & Printer hardware support
- Hewlett Packard -- Compaq/DEC Software support
- Sun Microsystems -- Sun Software support
- Cisco Systems Inc. -- Specialized Return to Vendor hardware support
A listing of systems that current have 7x24 hardware support may be found here.
For more details access Services Provided by the Computing Division Contract Support Administrators.
Listing of systems with warranty claims without end dates as well as warranty claims by vendor
Listing of Dell Servers with expiring warranties.
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