Fermilab Computing Sector
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Getting Services

If you want to submit a Service Desk ticket, please log in to the Service Desk web portal.


 

Accounts and Certificates

Accounts and passwords, Certificates

 

Backup

Backup policy, Cost of backup, Restore request, and more

 

Computer Security

Alerts, Policy guidelines, Technical informationSupport and servicesComputer security documents, and more 

 

Database Support

Database administration group, MISCOMP, TIssue

 

Email and Calendar

FermiMail - integrated email and calendar  

 

Event Management Tool 

Indico

 

Forms

Log in to the Service Desk web portal to find forms to request a service or report an incident.


 

Hardware

Fermilab standard computers, Think greenLoaner laptop service, PREP equipment pool, Equipment database, contracts, Property pass for CS users 


 

Instant Messaging

Log in to the Service Desk web portal and fill out this form to request Instant Messaging client.

 


          

Networking

DHCP, DNS, NTP, VoIP, VPN and more 

 

Operating Systems

Mac , Linux, UNIX, Windows

 

Physics Research Equipment Pool (PREP)

 

Printing

Windows Print Service, UNIX Print Service, FAQ

 

Software

UPS/UPDFermiTools

  

Storage

Mass Storage/EnstoreNAS service

 


Video/Audio Conferencing

Conference by Video, Conference by Phone, Web Collaboration, Scheduling/Room Details, FAQ, Instructions and more

 

Web Support  & Documentation

Information for webmasters, Options for Web publishing, Web management guide, and more

 

 

 


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Last updated by cdweb on 12/28/2012

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