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IMAP at Fermilab

What is IMAP?
IMAP stands for the Internet Message Access Protocol. IMAP is a method of accessing electronic mail that is kept on a mail server. It permits a "client" email program to access remote message stores as if they were local. For example, email stored on an IMAP server can be manipulated from a desktop computer at home, a workstation at the office, and a notebook computer while traveling, without the need to transfer messages or files back and forth between these computers. More information is available at the IMAP home page.

About the FNAL IMAPServers
The FNAL IMAPServers are Windows NT based systems running the Netscape Messaging Server software. These systems were designed for and are dedicated to this service.

Email Clients
When you get your imap account, you will need to chose an email client from which you will send and read your mail. With over 100 different clients available it is impossible to test them all in every possible combination. Given this, members of the Computing Division have evaluated common freeware clients for the windows and unix platforms. For more information on email clients (based on OS) and how to set your imap server setting:

Windows

Unix


Web Mail
The IMAPServers also support web based access to the mail stored on the IMAPServers. This is available at http://imapserverX.fnal.gov where X is the number (1,2,3) of the IMAPServer that your mail is on. For more web mail instructions, click here. SSL encrypted web mail is also available.

Your Account
To request an IMAP account, fill out the request form supplied by the Computing Division. By default all accounts are created with a 50 Mb quota. While this may seem like a large amount it would only take a couple of large attachments to surpass this amount. Usage is checked nightly and quotas can be raised by request. If you exceed your quota anyone attempting to send you mail will get a message that you cannot receive mail at that time. You will also receive a message that you have exceeded your quota.

Remember that if you have your imap client moving messages to the trash folder instead of deleting them (Netscape Messenger) or hiding deleted messages (Outlook Express), the deleted messages count against your quota.

Some of the information in your imap account can be customized.

WinBiff is a Windows mail notification and filtering program. Install Winbiff on your PC.


Forwarding and the IMAP Servers
The software used for IMAP services does support forwarding of mail received on the IMAP server. However there are several problems with the service so the ability to set a new forward or change an existing forward off the IMAP servers has been disabled. More information is available.


Reported problems
A few problems has been reported with certain clients. Check the FAQ / problem page before reporting any unusual behavior that you may be experiencing with your IMAP client. Problems should be reported to the helpdesk by sending mail to helpdesk@fnal.gov or by calling extension 2345.


General hints
For best performance try and keep as few as messages as possible in any folder in which the contents change on a regular basis (like the inbox).



   email helpdesk@fnal.gov